All Sales are 100% Final, no Refund or Cancellation is possible once booking received. The delivery of tickets is normally done by seller at least 3-7 days before the event however sometimes it can be 24-48 hours before the event. Ticket prices are set by ticket sellers and may be higher or lower than face value (original price printed on ticket). XchangeTickets.com provides 100% Refund to the tickets buyers if the seller is unable to dispatch/provide tickets timely before the event. XchangeTickets.com is NOT the ticket seller but provides an online ticket exchange (resale) marketplace/platform for ticket sellers to sell their tickets to buyers. Buyers purchase tickets from a third party ticket sellers who listed their tickets for sale. XchangeTickets.com ensures that sellers provided 100% genuine tickets to buyers so buyers can enjoy the event without any hassle. If the event is cancelled due to COVID-19 or any such communicable diseases, then refund will be issued within 45 days of the date of cancellation, however please be advised that the refund will be issued after deduction of our booking & admin fees. By placing an order on XchangeTickets.com customer agree to all our terms conditions listed at https://www.xchangetickets.com/terms-and-conditions.html